Frequently Asked Questions

What is Pressbox?

Pressbox is introducing a new way to dry clean and launder in Chicago. We’re placing Pressboxes in residences, offices, gyms, and other convenient locations where Chicagoans can dry clean on their schedule, 24 hours a day, 7 days a week.

If you are nearby Lakeview, come visit us at our headquarters:
1122213123 West Armitagee
(between Sheffield and Racine)

How do I get started?

Easy. Click SIGN-UP/LOGIN at the top of the page and follow the steps to create an account. Alternatively, you can text CREATE followed by your e-mail address to 3213212-252137-3821388. For example: “CREATE dwqekaqwqe@gmail.com”

I created my account via text. How do I login online?

If you created your account via text, use the CHANGE/FORGOT PASSWORD link on the login page and follow the instructions sent to your email.

What are the blue Pressbox bags for?

Your first order will be returned in a protective garment bag barcoded with your information. Please keep this and reuse to drop off future orders. The bag opens from the bottom and closes using the drawstring.

How do I pay?

Simply save a credit card in your online account profile and it will be securely charged on all future orders. We also email you an itemized receipt with every order so there are no surprises. You must have a credit card on file in order for your order pick-up information to be released.

How do I tell you my cleaning preferences or special instructions?

You can input your starch, detergent, and other preferences in your online account profile, and we’ll save them for all future orders. You may also use the notecards and stickers on the shelf nearby the boxes to mark stains, indicate missing buttons or write special instructions.

Where do my clothes get cleaned?

Our cleaning partners were recommended by the top hotels and bridal boutiques in the city. They service the Ritz and other five star hotels, providing superb eco-friendly cleaning for your garments.

Are you green?

While 85% of dry cleaners use a toxic, petroleum-based solvent called Perc, we are 100% Perc-free and use a safe, greener alternative called hydrocarbon.

What happens if I’m out of town and I leave my laundry in a box for a week?

Not to worry! We’ll send you a reminder or make special arrangements if there is an issue.